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Week Of Special Interest 09/18/19
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By La Voz Staff

VA receives highest accolades

The U.S. Department of Veterans Affairs’ (VA) Consolidated Mail Outpatient Pharmacy (CMOP) initiative recently received the highest overall customer service satisfaction score in the nation for its mail order pharmacies.

The ranking is based upon the 2019 U.S. Pharmacy Satisfaction Study released Aug. 20 by J.D. Power, an independent national consumer group.

“J.D. Power has ranked VA’s CMOP as highest in overall customer service satisfaction nine out of the past 10 years,” said VA Secretary Robert Wilkie. “These results demonstrate VA’s commitment to ensuring that our nation’s Veterans are receiving the best possible service for prescriptions delivered directly to their homes.”

VA’s CMOP system includes seven highly automated pharmacies. The study is based on responses from 12,059 pharmacy customers who filled a prescription three months prior to the survey period of May-June. J.D. Power compared large-scale mail order pharmacies and ranked VA 906, out of scale of 1000.

The VA CMOP dispensed more than 122 million outpatient prescriptions in 2018 to Veterans, representing approximately 80 percent of all outpatient prescriptions dispensed to Veterans via the mail order program.

The entire J.D. Power consumer study is available at J.D. Power 2019 U.S. Pharmacy Satisfaction Study.

Full weekend closure of I-70 begins Friday night

As part of the Colorado Department of Transportation’s Central 70 Project, both directions of Interstate 70 will close between Interstate 270 and Steele/Vasquez in Denver so crews can set girders for the replacement bridge at Colorado Boulevard over I-70 and begin the I-270 bridge demolition. This closure begins 10 p.m., Friday, Sept. 20 and continues through 5 a.m., Monday, Sept. 23.

Full weekend closures allow construction crews to complete work that could potentially take months of nightly lane closures in just one weekend. Crews will also be taking advantage of this full highway closure to do additional work outside of the two major activities taking place. Motorists driving on I-70 through Denver to the eastern or western part of Colorado should plan their trip ahead of time.

In light of the start of football season, the Central 70 team worked to schedule this full weekend closure around Broncos home games as to avoid creating unnecessary impacts due to the closure.

Our Government

White House

President Donald J. Trump declared that a major disaster exists in the State of Arkansas and ordered Federal assistance to supplement State and local recovery efforts in the areas affected by severe storms, straight-line winds, tornadoes, and flooding from June 23 to June 24, 2019.

Colorado Governor

Governor Jared Polis today announced the recipients of the 2019 Colorado Governor’s Citizenship Medals (the Medal). The 2019 recipients will be inducted during a special evening with Governor Polis, former Governors, John Hickenlooper and Bill Owens, and CiviCO (formerly Quarterly Forum).

Created by Executive Order in 2015 and supported by all living Colorado Governors, the Medal is one of the highest honors bestowed upon citizens and organizations of Colorado for their significant contributions to communities across the state. The Medals will be presented at the The Event: Colorado Governor’s Leadership Celebration on Saturday, October 12, 2019 at the History Colorado Center.

Denver Mayor

Mayor Michael B. Hancock’s International Advisory Council today welcomed nearly 300 college students representing 25 countries who are attending one of the city’s partner institutions, including the University of Colorado at Denver, Metropolitan State University of Denver, the University of Denver and the Community College of Denver.





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