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Week Of Special Interest 03/18/20
 
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By La Voz Staff
News@lavozcolorado.com
 
03/18/2020

Comcast increases access of internet

Dana Strong, President, Consumer Services, Comcast Cable: As our country continues to manage the COVID-19 emergency, we recognize that our company plays an important role in helping our customers stay connected – to their families, their workplaces, their schools, and the latest information about the virus – through the Internet.

We also know that for millions of low-income Americans who don’t have Internet service at home, this uncertain time is going to be even more difficult to manage. As schools and businesses close and families are encouraged, or even mandated, to stay home, Internet connectivity becomes even more important.

At Comcast, we’ve been looking for ways to help through our Internet Essentials program, which is the nation’s largest and most comprehensive broadband adoption program for low-income Americans. Since 2011, it has connected millions of individuals to the Internet.

A hallmark of this program has been our flexibility in adjusting Internet Essentials to meet the needs of low-income residents in our footprint. So, effective immediately, we are putting in place two substantial program enhancements to help these families deal with this crisis.

1. We will make it even easier for low-income families who live in a Comcast service area to sign up by offering new customers 60 days of complimentary Internet Essentials service.

2. Also, we are increasing Internet speeds for the Internet Essentials service from 15/2 Mbps to 25/3 Mbps for all new and existing customers, which will be the speed of the service going forward. In this way, we will ensure that Internet Essentials customers will be able to use their Internet service for all their increased needs as a result of this health crisis.

We want to make it as fast and simple as possible to access this service:

• To receive the increased Internet speeds, existing customers will not need to do anything. The new speeds will be rolled out nationally over the next few days.

• We’ll send all new customers a free self-install kit that includes a cable modem with a Wi-Fi router. There will be no term contract or credit check and no shipping fee.

• To sign up, applicants can simply visit www.internetessentials.com. The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

We’re also reaching out to our thousands of governmental and nonprofit partners to help us spread the word. Our hope is that broader access and faster speeds will help all of our Internet Essentials customers more easily work from home, access educational resources, obtain important government health care alerts, and stay in contact with their families during this difficult time.

Our Government

White House


President Donald Trump: On January 31, I issued Proclamation 9984, the suspension of entry for immigrants and nonimmigrants from the People’s Republic of China excluding the Special Administrative Regions of Hong Kong and Macau, during the 14-day period preceding their entry or attempted entry into the United States, subject to certain exceptions.

Colorado Governor

Governor Jared Polis issued an executive order in response to COVID-19 (coronavirus). The executive order directs downhill ski resorts to suspend operations for one week to slow the spread of COVID-19 and conserve medical resources in the state’s mountain communities. The Governor will continue to monitor the course of the COVID-19 outbreak in the state and may amend this Executive Order accordingly.

Denver Mayor

With the announcement by Mayor Michael B. Hancock of a pending Public Health Order, the City & County of Denver has canceled public events at certain venues owned and operated by the city beginning immediately, until April 12. These venues include Red Rocks Park & Amphitheatre and Visitor Center, the Denver Performing Arts Complex, the Denver Coliseum, McNichols Civic Center Building, and the Colorado Convention Center. Libraries and recreation centers will also be closed beginning on Monday, March 16, 2020, until further notice.

 

 

 

 

 
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