This week Colorado’s lottery hired an industry expert in Responsible Gaming (RG), Amanda Quintana, as the new in-house Lottery player health program manager. In this role, Quintana will exclusively focus on RG and advancing the Lottery’s player health programs. The decision to hire a full-time player health expert aligns with Gov. Polis’ priority of making Colorado one of the top 10 healthiest states.
Quintana relocated to Colorado and started with the Lottery Jan. 16. She will serve as the subject matter expert on the Lottery’s RG programs, helping to guide the program’s growth and promote safe play by Lottery players. Quintana has a public health background and brings years of experience in problem gambling (PG) and RG. She will be an integral part of ensuring the Lottery continues to improve its RG program and retains its Level 4 RG certification from the World Lottery Association (WLA). The Lottery is one of only nine lotteries in the country that hold the WLA’s highest level of responsible gaming certification.
Quintana most recently served as program manager at the National Council on Problem Gambling (NCPG), where she was responsible for sustaining and strengthening NCPG’s programs and providing leadership and expertise in responsible and problem gaming services. She has a rich background in community-based addiction services and holds a Master’s degree in Population Health Management from Johns Hopkins Bloomberg School of Public Health.
“We are thrilled to welcome Amanda to the State of Colorado and the Colorado Lottery to help us further our commitment to player health and help us take our Responsible Gaming efforts to the next level,” said Tom Seaver, director of the Colorado Lottery. “By bringing a responsible gaming expert onto our staff, we will be able to grow our pillar of responsibility and further operate under RG best practices in the industry to keep our players safe while we continue to grow revenue to support the conservation, outdoor recreation and schools across the state. Not only are we proud to have attracted Amanda to the Lottery, but we are also proud to have brought her talent and expertise to Colorado.”
The Lottery’s decision to appoint a dedicated manager to oversee responsible gaming efforts demonstrates how much the Colorado Lottery’s program has grown over the last few years. Only a handful of other lotteries across the country have a manager dedicated solely to player health, and many of them are much larger organizations than Colorado’s lottery. Dedicating a full time employee to manage our program, provide valuable insight and train our staff demonstrates the Lottery’s commitment to continuing to provide a safe and responsible gaming environment for players.
, Amanda Quintana, as the new in-house Lottery player health program manager.){kind=link}